2 Help Resources Available

The Analytics Edge help site has plenty of resources available for learning and assistance with reporting. This article explains what is available and highlights the ‘account not found’ problem people experience when sharing workbooks.

  • start with the HELP button on the Analytics Edge ribbon bar or popup wizard
  • check the topics on the right side of help homepage; they answer many frequently asked questions
  • read the special note about sharing workbooks and Account Not Found error — check those help pages if you encounter those problems
  • help is organized into articles, free reports, errors and functions pages. Switch between them at the top of the page
  • a search bar is available for content search
  • support email is always available — response is typically within a day.