Windows 10 Upgrades

Analytics Edge products are licensed to your computer, so when you upgrade to Microsoft Windows 10, all of your Analytics Edge licenses will stop working.

The Analytics Edge Basic Add-in has been updated (v3.5.3) to detect this and delete all of the old licenses. When you restart Excel, you will need to re-register/activate the product. Note that account login information saved for the connectors will be unaffected.

For the Analytics Edge Core Add-in and paid products like Google Analytics Pro Connector, you need to send an email to to ask for your licenses to be reset for a new computer installation.