If a connector license expires, it will prevent Analytics Edge macros from running and must be uninstalled. Newer versions of the Add-ins will automatically uninstall expired connectors – just close and restart Excel.
To uninstall a connector manually from the Analytics Edge Core Add-in, use the Manage Connectors wizard. See Manage Connectors.
To uninstall a connector from the Analytics Edge Basic Add-in, click on the connector button on the ribbon bar and open the License wizard.
Then click the Uninstall button on the wizard and restart Excel to complete the operation.
Note: if you have upgraded the connector since first installed, you may need to repeat this operation to remove old releases as well.